25/04/2020

Fake News on Twitter and Facebook: Investigating How People (Don't) Investigate

Christine Geeng, Savanna Yee, Franziska Roesner

Keywords: misinformation, disinformation, fake news, social media, facebook, twitter, trust, verification

Abstract Paper Similar Papers

Abstract: With misinformation proliferating online and more people getting news from social media, it is crucial to understand how people assess and interact with low-credibility posts. This study explores how users react to fake news posts on their Facebook or Twitter feeds, as if posted by someone they follow. We conducted semi-structured interviews with 25 participants who use social media regularly for news, temporarily caused fake news to appear in their feeds with a browser extension unbeknownst to them, and observed as they walked us through their feeds. We found various reasons why people do not investigate low-credibility posts, including taking trusted posters’ content at face value, as well as not wanting to spend the extra time. We also document people’s investigative methods for determining credibility using both platform affordances and their own ad-hoc strategies. Based on our findings, we present design recommendations for supporting users when investigating low-credibility posts.

The video of this talk cannot be embedded. You can watch it here:
https://www.youtube.com/watch?v=GVgyhibIBrw
(Link will open in new window)
 0
 0
 0
 0
  Share    
This is an embedded video. Talk and the respective paper are published at CHI 2020 virtual conference. If you are one of the authors of the paper and want to manage your upload, see the question "My papertalk has been externally embedded..." in the FAQ section.

Comments

Post Comment
no comments yet
code of conduct: tbd Characters remaining: 140

Similar Papers

 0
 0
 0
 0
 11:43 
 0
 0
 0
 0
 12:16 
 0
 0
 0
 0
 12:00 
 0
 0
 0
 0
 12:32 
 0
 0
 0
 0
 8:57 
 0
 0
 0
 0
 12:05 
 0
 0
 0
 0
 14:47 
 0
 0
 0
 0
 14:03 
 0
 0
 0
 0
 13:23 
 0
 0
 0
 0
 12:07 
 0
 0
 0
 0
 15:13 
 0
 0
 0
 0
 13:42 
 0
 0
 0
 0
 13:05 
 0
 0
 0
 0
 14:17 
 0
 0
 0
 0
 7:06 
 0
 0
 0
 0
 9:56 
 0
 0
 0
 0
 16:13 
 0
 0
 0
 0
 7:23 
 0
 0
 0
 0
 8:45 
 0
 0
 0
 0
 17:22 
 0
 0
 0
 0
 13:00 
 0
 0
 0
 0
 13:45 
 0
 0
 0
 0
 7:59 
 0
 0
 0
 0
 8:15 
 0
 0
 0
 0
 14:58 
 0
 0
 0
 0
 10:47 
 0
 0
 0
 0
 9:01 
 0
 0
 0
 0
 7:30 
 0
 0
 0
 0
 13:24 
 0
 0
 0
 0
 14:33 
 0
 0
 0
 0
 11:32 
 0
 0
 0
 0
 12:09 
 0
 0
 0
 0
 9:54 
 0
 0
 0
 0
 13:30 
 0
 0
 0
 0
 10:38 
 0
 0
 0
 0
 7:44 
 0
 0
 0
 0
 8:01 
 0
 0
 0
 0
 19:15 
 0
 0
 0
 0
 7:00 
 0
 0
 0
 0
 7:16