25/04/2020

Designing Trans Technology: Defining Challenges and Envisioning Community-Centered Solutions

Oliver Haimson, Dykee Gorrell, Denny Starks, Zu Weinger

Keywords: transgender, non-binary, participatory design, technology design, community, safety, resources, lgbtq+

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Abstract: Transgender and non-binary people face substantial challenges in the world, ranging from social inequities and discrimination to lack of access to resources. Though technology cannot fully solve these problems, technological solutions may help to address some of the challenges trans people and communities face. We conducted a series of participatory design sessions (total N = 21 participants) to understand trans people’s most pressing challenges and to involve this population in the design process. We detail four types of technologies trans people envision: technologies for changing bodies, technologies for changing appearances / gender expressions, technologies for safety, and technologies for finding resources. We found that centering trans people in the design process enabled inclusive technology design that primarily focused on sharing community resources and prioritized connection between community members.

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