Abstract:
With the recent rise of toxicity in online conversations on social media platforms, using modern machine learning algorithms for toxic comment detection has become a central focus of many online applications. Researchers and companies have developed a variety of shallow and deep learning models to identify toxicity in online conversations, reviews, or comments with mixed successes. However, these existing approaches have learned to incorrectly associate non-toxic comments that have certain trigger-words (e.g. gay, lesbian, black, muslim) as a potential source of toxicity. In this paper, we evaluate dozens of state-of-the-art models with the specific focus of reducing model bias towards these commonly-attacked identity groups. We propose a multi-task learning model with an attention layer that jointly learns to predict the toxicity of a comment as well as the identities present in the comments in order to reduce this bias. We then compare our model to an array of shallow and deep-learning models using metrics designed especially to test for unintended model bias within these identity groups.
