29/06/2020

Software-related slack chats with disentangled conversations

Preetha Chatterjee, Kostadin Damevski, Nicholas A. Kraft, Lori Pollock

Keywords: chat disentanglement, online software developer chats

Abstract: More than ever, developers are participating in public chat communities to ask and answer software development questions. With over ten million daily active users, Slack is one of the most popular chat platforms, hosting many active channels focused on software development technologies, e.g., python, react. Prior studies have shown that public Slack chat transcripts contain valuable information, which could provide support for improving automatic software maintenance tools or help researchers understand developer struggles or concerns.In this paper, we present a dataset of software-related Q&A chat conversations, curated for two years from three open Slack communities (python, clojure, elm). Our dataset consists of 38,955 conversations, 437,893 utterances, contributed by 12,171 users. We also share the code for a customized machine-learning based algorithm that automatically extracts (or disentangles) conversations from the downloaded chat transcripts.

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