22/09/2020

ClusterExplorer: Enable user control over related recommendations via collaborative filtering and clustering

Denis Kotkov, Qian Zhao, Kati Launis, Mats Neovius

Keywords: critiquing recommender systems, recommender systems, user control, information exploration tool, conversational recommender systems, related item recommendations, user interfaces, interactive recommendation

Abstract: Related item recommendations have a long history in recommender systems, but they tend to be a static list of similar items with respect to a target item of interest without any support of user control. In this paper, we propose ClusterExplorer, a novel approach for enabling user control over related recommendations. The approach allows users to explore the latent space of user-item interactions through controlling related recommendations. We evaluated ClusterExplorer in the book domain with 42 participants recruited in a public library and found that our approach has higher user satisfaction of browsing items and is more helpful in finding interesting items compared to traditional related item recommendations.

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